STAGE 1 Initial Phone ConsultationPlease contact us through the online contact sheet or call on 0404 448 871 for an initial phone consultation. This will involve a few quick questions to identify that we are in fact the right Kitchen renovator for your project. We will make an appointment with you for a free in home consultation. Please allow approximately 10 minutes.
STAGE 2 In Home ConsultationThis will involve a detailed in home consultation with one of our experienced and friendly kitchen renovators. Together we will go through the kitchen design, works involved, and we will measure up the kitchen. A budget, timeline for completion of your project and a tentative start date will all be discussed during this time. We can work together to come up with the kitchen of your dreams that will fit within your budget .We will bring a portfolio to show some examples of our work we have completed for other clients, and we will go over our references, license and insurances. Please allow approximately 1 hour.
STAGE 3 Scope of WorksA quotation listing the scope of works will be completed within 3 to 5 business days. This will list in writing exactly what will be done. Just as important, this quotation will explain what we will supply and be responsible for and what you might supply and be responsible for. We try to be as detailed as you like so there is no confusion and you can be completely comfortable, knowing there will be no surprises.
STAGE 4 Acceptance of QuoteOnce you have accepted our quotation, we will arrange another appointment to confirm all the details, start date and answer any further questions you may have. We will ask for the contract to be signed and a deposit will be collected. You will be provided with the tools needed to make your selections of materials and/or products going into your project.
STAGE 5 Schedule of WorksOnce a start date has been established, we will send you a schedule of works so you know exactly what will happen on each day during the renovation.
STAGE 6 Home Owners Warranty InsuranceHome Owners Warranty insurance will be undertaken by Kitchen Elegance for all contracts exceeding $20,000.00. Most insurance premiums are from $750 per project dependant on final contract price. A certificate will be issued to the owners.
STAGE 7 The Project Begins!Demolition takes place, out with the old and in with the new. We have high standards, and believe in aiming high and always trying to exceed your expectations. Each day begins on time and you won't find us jumping back and forth every few days between your job and someone else's, once we start your project we will be there until it is done. Not only will you see real progress, but this helps minimize the time you are forced to live without a kitchen. We clean as we go removing waste from the site immediately as well as leaving your home the way we found it at the end of each day. When you arrive home you will not even know we were there.
STAGE 8 Your project is done!Everything has been installed and checked to make sure it is working properly. We do a final cleaning of the kitchen, removing dust and dirt and leave your kitchen ready to use and enjoy.
STAGE 9 Relax and Enjoy your new kitchenSimply enjoy your beautiful new kitchen created by Kitchen Elegance, and don't forget to recommend us to your friends and family.